Support
We’re a small team and we read every message.
Contact us
Email support@postfig.app. We usually reply within one business day. Include the email you sign in with and, if a post didn’t go out, its time and platform.
Common questions
A post didn’t go out
Open the post on the calendar. Each account shows whether it was posted, and if not, why. Most often a platform signed the account out: reconnect it in Channels, then choose Retry.
I can’t connect my Instagram account
Instagram lets apps publish to Business and Creator accounts. You can switch for free in Instagram: Settings → Account type and tools → Switch to professional account.
My Facebook profile isn’t listed
Facebook lets apps publish to Pages you manage, not personal profiles. Connect the Page you post as.
Delete my account
See deleting your data.
Security
Report security issues to security@postfig.app. Read how we protect your accounts.